Frequently Asked Questions

Find answers to common questions about Teeme.

1. What is Teeme and what problem does it solve?
Teeme is a co-creative platform designed to facilitate hybrid work by addressing the challenges of asynchronous team collaboration. Traditional tools often scatter context across various applications, causing inefficiencies and hindering team alignment. Teeme solves this by capturing information, discussions, interactions, and external links within a unified "building block", ensuring that all team members have a shared and comprehensive understanding of the work context. It's structured to enable effective collaboration whether teams are co-located, remote, or in a hybrid environment.
2. What is the core philosophy behind Teeme, and how does it differ from traditional collaboration tools?
Teeme is built on the philosophy of "co-creation," modeling its approach on the most productive aspects of face-to-face meetings. Unlike traditional tools that often utilize a "sharing" model, Teeme focuses on a more collaborative, asynchronous experience, allowing teams to work together in a cohesive manner. Teeme captures the granular aspects of meetings by organizing around topics with all related discussions and interactions included as a holistic unit of collaboration.
3. How does Teeme's "building block" contribute to effective collaboration?
Teeme's core building block is inspired by the dynamics of effective face-to-face meetings. This block incorporates tools for editing information, conducting discussions ("Talk"), tagging interactions and folksonomy ("Tag"), and linking to external sources ("Links"). What sets Teeme apart is that these tools work asynchronously, enabling distributed teams to collaborate effectively. By capturing information, related talks, and team interactions in a single space, it eliminates the need for context-switching and keeps everyone on the same page.
4. What is the significance of the "building block" in Teeme, and what does it include?
Teeme's building block is the foundation for all its apps, designed around the elements that make face-to-face meetings effective. It combines tools to capture information, enable discussions, utilize tags for team interactions and folksonomy, and manage external links. This building block is the key for enabling asynchronous and contextual collaboration. All the information, discussions and interaction are captured as a unit within the context of the topic.
5. How does Teeme structure a community and organize work within it?
Teeme organizes communities using the entities of Places, Spaces, and Members. A Place represents a defined community (like a company). Spaces are groups within a Place formed for specific projects or processes, and they can be further divided into Subspaces for large teams. Each Member has a private MySpace for personal work and ad-hoc collaboration. Each of these entities has their own profile, working space, and both private and public communication channels.
6. How does Teeme handle different types of work patterns within an organization?
Teeme recognizes three distinct work patterns: individual/personal work, ad-hoc work, and defined collaborative projects. Individual work is done in a member's MySpace. Ad-hoc collaborations, such as brainstorming and concept development, can also occur within MySpaces. Once a project is defined, formal Spaces are created for team collaboration and project management.
7. What are the main components of the Teeme platform?
The Teeme platform is organized into several key components: Places, Spaces, Members, and Channels. A Place represents a defined community, like a company. Within a Place, Members collaborate in Spaces which are team groupings around projects or processes. Each member has a private MySpace. Both members and Spaces have private and public Channels for communication. The platform also has six core applications: Document, Discussion, Task, Contact, File, and Post.
8. How are the six core applications of Teeme designed to support collaboration?
The six applications on Teeme facilitate different aspects of collaborative work. The Document app allows for co-creative document preparation, with support for versioning and editorial controls. The Discussion app supports deep team conversations in real-time or asynchronously. The Task app enables teams to manage tasks throughout a project's lifecycle. The Contact app helps teams manage stakeholder interactions and feedback. The File app manages project-related files. The Post app manages communication through messages and announcements, supporting private and public channels. These tools integrate with the core building block to maintain context across applications.
9. Can you describe the key functions of the six apps currently offered on the Teeme platform?
Teeme currently offers six apps: The Document app facilitates co-creative documents with versioning and editorial controls; the Contact app is used to manage stakeholders; the File app handles internal and external files; the Discuss app is used for both real-time and asynchronous discussions within the context of specific topics; the Post app manages organizational communications, and the Task App helps in task management.
10. What are the main features of the Post app, and how does it manage organizational communication?
The Post app is Teeme's communication tool that handles messages, announcements, and status updates. Each user and space has a profile with a private channel for direct communication and a public channel for project-related updates. A general channel allows community-wide announcements, which are moderated for suitability. The Post App aims to reduce internal email traffic by shifting communication to this collaborative platform.
11. How does Teeme ensure users are kept up-to-date with the latest developments and activities?
Teeme uses dashboards and notifications to keep users informed of updates and events. Each user interaction generates a notification, which can be seen live within the app. Users can choose to follow entities or objects (such as documents) to receive personalized notifications. Dashboards summarize updates from a Space, and users can also receive hourly or daily email notifications.
12. How can Teeme be accessed and used, and what security measures are in place?
Teeme can be accessed both through web browsers and on mobile devices, with separate, standalone apps for specific functions such as documents and tasks on mobile. To ensure security of sensitive information the platform is recommended to be deployed within the enterprise firewall. The platform also captures user location data as part of the Hybrid work policies and this data is reported to the companies.
13. What is the purpose of MySpace within Teeme?
MySpace is a private space designated for individual work and ad-hoc collaborations. Members can use their MySpace to work independently and also to share documents, discussions, or tasks with other members for short-term or undefined projects, making it ideal for ideation and conceptualization before formal project launch.
14. How does Teeme handle organizational communication and announcements?
The Post app handles all organizational communication, providing a channel structure for messages, announcements, and status updates. It uses private channels for internal communication within members or spaces and public channels for broad announcements. Additionally, a moderated general channel allows for organization-wide messaging, which can significantly reduce internal email traffic.
15. How does Teeme keep users updated on collaborative work?
Teeme provides multiple notification mechanisms to keep users informed. Every user interaction generates a live notification event, which can be viewed within the apps. Users receive personalized notifications for events that directly affect them. Additionally, users can follow both entities and specific objects to receive relevant updates. Dashboards for each entity summarize all updates from a space. Notifications can also be delivered through emails either hourly or daily.
16. How can Teeme be accessed and what about security?
Teeme can be accessed through both web browsers and smartphone devices, with mobile apps designed to operate independently and show data from different spaces simultaneously. For security reasons, Teeme recommends deployment within an enterprise firewall to ensure that sensitive information is stored and managed according to company policies. Location data is also tracked to allow for further review, and monitored as required by the company's guidelines as remote work continues to increase.