Introduction 👋

Welcome to Teeme Documentation! This document provides a detailed overview of the key features in our platform, categorized into six core areas: Document, Discussion, Task, Contact, Post, and File.

Our goal is to help your team collaborate efficiently and effectively. Each section includes "How-To Guides" to help you get started and maximize the platform’s potential. Let’s dive in!

What is Teeme?

Teeme is an innovative co-creative platform for hybrid work! In today's New World of Work, teams primarily collaborate remotely or in hybrid settings. While remote work is clearly asynchronous, even co-located teams often work asynchronously as team members focus on different aspects of work. Team members typically juggle multiple projects simultaneously, and before starting any task, they need to understand its current context. This context is usually scattered across various apps—emails, messengers, and shared documents. The process of gathering context repeats for each task and team member, making it one of the biggest inefficiencies in teamwork. Although various apps capture communication, they often miss crucial team interactions that provide essential context for tasks. This is where Teeme steps in—our platform fundamentally addresses the need to capture these vital team interactions.

Team meetings, whether face-to-face in a boardroom or through digital tools, are among the most productive forms of collaboration. Their effectiveness stems from several key factors:

• Information is granular - Discussion items are presented sequentially, allowing for thorough consideration of each topic.

• Enhanced communications - Discussions are focused and directly tied to the information at hand, allowing each participant to share their perspective and build consensus.

• Real-time Interactions - Participants actively engage by asking questions, seeking clarification, assigning tasks, and making informed decisions, which builds accountability.

• Context capture - Background information is shared beforehand, and meeting outcomes are documented to preserve context.

This granular collaboration forms the DNA of effective meetings. We've used this DNA as the foundation for enabling distributed co-creation .

The pandemic has fundamentally changed how we work and the employee-workplace relationship. Hybrid work is now a permanent fixture, with remote work becoming an increasingly significant component. While organizations have established policies and guidelines for this shift, the technological aspects need equal attention. Teeme is purpose-built as an asynchronous platform to meet hybrid work demands. Traditional collaboration tools have relied on a sharing model, but we've introduced a co-creation model for more cohesive teamwork. We've all experienced how face-to-face meetings can be incredibly productive. By analyzing these effective meeting dynamics, we've incorporated their essential elements as building blocks for our co-creative platform.

In a typical meeting, topics are discussed sequentially. When a topic or related information is presented, attendees can talk, discuss, and reflect on it. Within the context of each topic, attendees interact by seeking clarifications, making decisions, and assigning action items and follow-ups. The group fully deliberates the information and agrees on next steps before moving forward. This pattern is common to all meetings, which is why face-to-face meetings are the most effective and productive form of teamwork. There are three key aspects to note: First, granularity—each topic represents a small part of the overall agenda, allowing attendees to work with manageable pieces of information. Second, participation—all attendees can express opinions and contribute to decisions and follow-ups. Third, context preservation—the topic's information, discussions, and interactions are captured together, maintaining the complete context of the teamwork. This is the DNA that makes meetings such productive work sessions.

In Teeme, we've designed a collaboration building block based on this meeting DNA. This building block provides tools to capture information, featuring Talk for discussions, Tag for team interactions and folksonomy, and Links for external references. The key innovation is that these tools work asynchronously, allowing distributed teams to collaborate using the meeting paradigm. One of the biggest challenges in any work setting—co-located, remote, or hybrid—is synthesizing and sharing context from information scattered across various tools. Our model captures all collaboration and context in a single building block, eliminating context-switching overhead and keeping everyone aligned.

This building block is used as a design foundation for all the Apps we have designed. Not only this ensures that the information, related talks and the team interactions are fused together to preserve the whole context but also ensures that the user experience is consistent throughout the Platform.

The building blocks include tools for:

• Information editing

• capturing Interactions

• providing Links to external information sources

• Classification through Tags

• Enhanced communications through Talks

Unlike meetings, these tools function asynchronously while maintaining the benefits of granular collaboration and continuous context capture.

The Teeme platform offers 6 apps: Document, Discussion, Task, Contact, File, and Post. Each app uses this building block to deliver features that support effective hybrid work.

In Teeme, a community is organized through three key entities: Place, Space, and Member.

A Place represents a defined community. For example, a Place called Acme represents a company called Acme, where all employees are registered as members. Places can also include guest members with limited privileges. Members can form groups called Spaces for specific tasks, projects, or processes. Internal departments can be set up as Spaces, and large Spaces can be divided into logical Subspaces for better organization. Each member has an associated private space called MySpace. Every entity has its own profile, associated Space, and two channels—private and public. While Spaces are dedicated to work activities, channels facilitate communication.

In an organization, members typically work in three distinct patterns: individual work, ad-hoc collaboration, and structured collaborative projects.

Members perform their individual work in MySpace, which is a private space. MySpace also enables ad-hoc collaborations—when two or more members need to work on short-term activities, they can share documents, discussions, or tasks through their MySpaces. These ad-hoc collaborations are ideal for ideation and conceptualization before starting a new project. Once a project is defined, members can create a formal Space and invite others to work together. For large or multi-team projects, Spaces can be divided into Subspaces. Each Space provides Document, Discussion, Task, File, and Contact apps, along with a Dashboard and notifications to keep members updated on recent events.

The Post app manages all organizational communication needs through posts, which function as messages, announcements, and status updates. Each member has a viewable profile with two associated channels—Private and Public. The Private channel allows members to share posts with specific members and spaces, while the Public channel makes posts visible to everyone. This same channel structure applies to Spaces, and members can follow any profile.

For organization-wide communication, there's a dedicated General channel visible to all Place members. Given the broad reach of General posts, they require moderation and approval before publication. These collaborative posts can effectively replace much of a company's internal email communication.

Within Teeme you can create your own community called Place . Place Managers can register and manage members. Once registered the members can form teams called Spaces .  The Space provides Document app, Discuss app, Task app, Contact app and File app for collaborative team work. Each entity (members and Spaces) has a Profile and 2 related Channels for messaging, communication and announcement purposes - Private Channel and Public channel. A place wide moderated channel called General is provided for community wide messaging. The Post app uses these channels for communication. Following is the brief descriptions for these apps:

Let us introduce the 6 apps we currently provide.

Apps

Teeme comes with a wide range of apps that cater to a diverse set of users.

• Document : The Document app is used for preparing co-creative documents. These can be proposals, requirements analysis, status reports etc. The app supports both horizontal and vertical versioning, editorial controls at section level to ensure effective team documentation process. This provides a way to capture and evolve content as part of documentation activity such as sales proposal, customer requirements, project status report etc. The document consists of sections which can evolve separately thus supporting micro-versioning. Macro-versioning at the document level is also provided

• Discussion : The Discussion app is used for deeper team discussions. The discussions can happen both in real-time and asynchronously. As we always connect the comments to respective topic this ensures that beyond the chat sessions these discussions can be understood by all team members. This captures multi-threaded discussion as topics and comments. The app operates in both synchronous and asynchronous modes of communication so it can be used both as an email (?) and instant messenger at the same time! The topics and related comments are always linked so even as a messenger it maintains the context.

• Task : The Task app is used for managing task related activities during the whole project life cycle. The app can be used right from project initiation to brainstorm tasks, scope and duration and right through to completion of the project. It allows teams to create, manage and monitor group tasks. A task may be divided into multiple sub-tasks for better coordination. The app enables team collaboration for full life-cycle management of tasks - from undefined tasks during project inception till full completion of tasks at end of the project.

• Contact : Prospects, clients, customers and other stake-holders influence any project or process. These stake-holders are modeled as Contacts. The app captures all the interactions and communication with the Contact so that the team can analyze the full impact of these feedback collaboratively and formulate a response.

• File: As the name suggests this app helps in managing all the content which is either supplied as inputs or generated as outputs for the project team.

• Post: The Post app is our communication app. It enables communication across the whole community. Each entity has Private channel for internal communication and Public channel for posting project related announcements. .A general channel is used for making community based announcements. This channel is moderated to ensure suitability of information for general access. Post is a comprehensive communication tool which addresses all messaging and announcements requirements of individuals, teams and the whole community. A post carries the message and provide collaborative features for others to engage like comments, links and tags. The individuals and teams have Private and Public channels and thus the posts made within these channels are visible only to restricted members or all members respectively. General posts are moderated and General channel is visible to all community members. Ad-hoc and direct messaging is also supported.

Each of these apps also has Dashboard and notifications to keep users informed of all collaborative work updates. Every user interaction generates a notification event, which appears live in the Apps. Users receive personalized notifications for events that directly affect them. Users can follow not only entities but also specific objects. For instance, if a proposal deadline is approaching, a user can follow that proposal document to receive personalized notifications. Each entity has its own dashboard that displays a summary of all events and updates from a Space. Users can also receive notifications via email on an hourly or daily basis.

Teeme can be used through both web browsers and smartphone devices. The browser interface shows users all the spaces where they are team members, allowing them to select which project to work on. On mobile devices, each app functions independently. For instance, the Document and Task apps can display content from different spaces simultaneously, creating a more flexible user experience. We understand that enterprise collaboration involves sensitive and competitive information. We recommend deploying the platform within your enterprise firewall to ensure all information is stored and managed according to company security policies. As organizations implement remote and hybrid work policies, we track user location data during work activities. This data is reported and can be monitored according to company guidelines. Our platform enables distributed co-creation through its granular, interactive, contextual, and asynchronous features.

Teeme provides an innovative solution for hybrid-work among multi-disciplinary teams. Apart from the obvious productivity gains this enables businesses to make effective and transparent decisions.

Who Should Use This Documentation

This documentation is intended for:

• New Users : If you're new to Teeme, this guide will help you get started, set up your account, and begin using the application effectively.

• Experienced Users : If you're already familiar with our application, this documentation serves as a valuable resource for advanced configurations, best practices, and troubleshooting.

• Administrators : For administrators responsible for managing Teeme within an organization, you'll find sections specifically dedicated to user management, security, and customization.

How to Use This Documentation

To make the most of this documentation, you can follow these guidelines:

• Navigation : The documentation is organized into sections, so you can navigate through the table of contents to locate the information you need.

• Links : We've included links to related articles and resources for in-depth exploration.

• Feedback : If you can't find the information you're looking for or have suggestions for improvement, please let us know.

Contacting Support

If you encounter any issues or have questions not covered in this documentation, our dedicated support team is here to assist you. Contact us at contact@teambeyondborders.com or support@teambeyondborders.com .

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Now, let's dive into the details of how to get started with Teeme, configure it to meet your needs, and troubleshoot any potential challenges you may encounter.

We're excited to have you on board and look forward to helping you make the most of our application!